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Downloading CPD Certificates

Step-by-step guide to accessing and saving your CPD certificates for your records.

1. Quick Overview

Downloading your CPD certificates provides official proof of your completed learning activities and CPD points earned. These certificates are essential for maintaining compliance with CIBA requirements, renewing your membership or specialist licenses, and keeping personal or employer records up to date. Failure to download or retain your certificates may result in missing documentation when required for audits or verifications.

2. Step-by-Step Instructions

To download CPD certificates for completed activities:

  • Log in to your CPD profile via cpd.myciba.

  • Navigate to Events.

  • Select Your Certificates.

  • Click on Certificate and Download Certificate.

  • Save the certificate as a PDF to your device.

  • If the certificate is not showing, select Events again and then My CPD

  • Locate the course/webinar you have completed.

  • Ensure the assessment (if applicable) has been completed successfully.

If you attended a live or recorded webinar:

  • Ensure you attended the session or watched the full recording.

  • Complete the assessment/quizzes linked to the session.

  • Return to Your Certificates section.

  • Download your certificate once it becomes available

3. What You’ll Need

• Active CIBA membership
• Correct login credentials (cpd.myciba profile)

4. Common Mistakes to Avoid

Trying to download a certificate before completing the assessment
Instead: Ensure all required assessments are completed and passed

Not checking if the webinar was fully attended or and assessments completed
Instead: Ensure full participation or viewing is completed

Not completing all steps required for event
Instead: Complete in a linear fashion and pass assesment

5. Related Resources

• How to Register for a CPD Event
• How to Check Your CPD Compliance Status
• CPD Frequently Asked Questions
• Guide to Maintaining Specialist License CPD Requirements

6. Need More Help?

Log a Support Ticket
Email: cpd@ciba.org.za
Expected response time: 24–48 working hours