Support Centre
1. How to Update Your Employment Information
Keep your employment record current and accurate: Step-by-step guide to updating your employer details, job title, and work contact info in your CIBA profile.
2. Quick Overview (What This Is & Why It Matters)
You are required to maintain up-to-date employment data in your CIBA profile.
This ensures your designation stays correctly associated with your current employer and avoids delays in verifications or requests.
If your employer information is outdated, it may affect your Letters of Good Standing and third-party checks.
3. Step-by-Step Instructions
Log into your CIBA profile via the Member Portal.
Go to “My Information” and select the Work experience tab.
Click “Edit Employment”.
Update these fields as needed:
Employer name
Job title / position
Work email address
Work telephone number
Company registration number (if available)
Click Save / Submit to confirm the changes.
Log out and log back in to verify the updates appear correctly.
4. What You’ll Need
Your CIBA login credentials
Your new employer name and company details
Your job title / role
Your work email address
Your work telephone number
Supporting documentation (if requested, e.g. employer confirmation letter)
5. Common Mistakes to Avoid
Updating only part of your employer info (e.g. neglecting the work phone).
Make sure all relevant fields (email, phone, title) are updated together.
Leaving your old employer listed.
Replace the old record entirely rather than appending to it.
Not saving or confirming changes.
Always click Save/Submit, then log out and back in to verify.
Entering non-functional email or phone.
Ensure contact info is valid and reachable, especially for CIBA notifications.
6. Related Resources
Understanding CPD: FAQs on CIBA’s CPD Standards — helps with understanding continuing professional development rules.
Understanding Your CIBA Membership Renewal — details on renewal process and billing.
FAQ – Accounts (Membership, Invoices, Letters of Good Standing) — common account / billing / membership Q&A.
Introducing the CIBA Field Guide: Your Roadmap to Success — useful overall guidance resource.
CIBA Blogs home — broader repository of CIBA thought leadership, news, and updates.
Accounting Weekly (CIBA-sponsored publication) — news, articles, professional insights.
7. Need More Help?
Membership Support Desk
Email: support@myciba.org
Tel: +27 (0)12 643 1800
Open a Support Ticket (on your profile, under My Support and Tools)